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In this segment, speaker Mike Andes argues that true business success comes from owning a company with a strong culture and high‑quality, full‑time employees rather than relying on contractors or focusing on a quick sale. He emphasizes that long‑term ownership provides a dependable, rewarding experience and that attracting top talent is essential for delivering excellent client service and sustaining growth. Andes references a historic decision at CityTurf, illustrating how the company chose to elevate its hiring standards to win in the market, reinforcing the idea that stepping up talent acquisition is the pathway to building a business one wants to own for the long haul.

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