Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

Your Admin Staff Can Pay For Themselves Here's How

10 May 2026 · 1 min

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In this solo video, Mike Andes explains how his company, Command Center, achieved a breakthrough in 2025: the revenue generated from upselling exceeded the total wages paid to all administrative staff. He emphasizes that regardless of business size, owners must handle routine admin duties such as invoicing, estimating, answering calls and texts, processing payroll, and managing QuickBooks transactions. Andes argues that by designing and implementing systematic processes for these tasks, a business can transform its admin function from a cost center into a profit center, dramatically improving overall profit margins.

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Based upon my estimation, this year in 2025, at Command Center, for example, we have upsold more revenue than the cost of all the wages that we pay the Command Center. That's pretty awesome. The fact that you're able to add more revenue to the business than all the wages that you pay your admin staff. And here's the thing, I have to do the admin stuff no matter what. I've gotta send out the invoices. I've gotta do the estimates. I've gotta answer the phone. I've gotta do the text message. I've gotta do all of my payroll. I've gotta do my QuickBooks transactions. I've gotta do all of those things no matter what. But if I was able to do the work and create a system that would allow me to be able to turn a cost center into a profit center, talk about the difference in profit margins between one business and another.