0:16

Short YouTube clip by Mike Andes arguing that most callers who reach voicemail do not leave messages: only 38% leave a message, so 62% of callers are lost if calls go unanswered. Andes claims that answering every call (instead of letting it go to voicemail) could substantially grow business — potentially doubling it. This chunk contains the core statistic and the implied business recommendation (answer calls to avoid losing leads).

Questions this video answers

38%

62%

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