Expert analysis uncovers real insights, but decisions based only on numbers can miss how they'll feel to you, your team, and customers. Before acting on an analytical recommendation, pause and ask how each stakeholder will experience it. Feelings aren't a substitute for data, but ignoring them leaves decisions incomplete.
Chapters
I'm working with the team right now that is expert at analysis, right? So imagine not an army, but a few people that are really good at finding data and analyzing data and making conclusions based on data. And it's fantastic, it's wonderful. But the thing that I always think about in these situations is, well, how does it feel, right? So analysis versus feelings. How does it feel That the number is this, or how does it feel that we're making this decision? How will it feel to our team if we go with this decision based on this analysis? So analysis is tremendous. Feelings are most times good. We shouldn't just say, hey, I feel like this and therefore we should do it all the time. Sometimes we should. But But whenever you have a decision to make and it's based on an analysis, just take a beat and say to yourself, well, how does this feel? To me? To my colleagues? To my employees? Whatever you have. To the company? To our customers? All right, it feels okay? Then let's go do that.