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A speaker argues for uncomfortable truths over comfortable lies, using a client's difficult conversation as an example. He says honesty matters most, but how you deliver it matters too: tell the truth with kindness so people actually hear it.
A speaker argues for uncomfortable truths over comfortable lies, using a client's difficult conversation as an example. He says honesty matters most, but how you deliver it matters too: tell the truth with kindness so people actually hear it.
I had this question the other day. Would you rather have an uncomfortable truth or a comfortable lie? I was discussing a situation with one of my clients where they were going to have a very difficult conversation with somebody, one that had been long overdue. And so I said, you always want to be telling the uncomfortable truth. You always want to be completely open and honest with your people, even if it's painful. The difference is how you do it, right? How do you deliver the message? Are you delivering it with kindness? That's the case, then you're fine. So if you're ever considering giving somebody a comfortable lie or an uncomfortable truth, I'd encourage you to go with the uncomfortable truth. Make sure that you're truthful, even when it hurts. Everybody will be better for it afterwards.
