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Will AI make PMs dumber and lazier?

Name: Will AI make PMs dumber and lazier?
Uploaded: 2024-05-15T13:00:56Z
Channel: Peter Yang
Description: A product manager questions whether AI will erode the judgment and intuition that comes from deep customer interaction. The speaker argues that real…

15 May 2024

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A product manager questions whether AI will erode the judgment and intuition that comes from deep customer interaction. The speaker argues that real product sense requires hands-on experience, not shortcuts.

Do you think I can actually make PMs like lazier and dumber? I do worry a bit about it. Even my experience, the best product people, not just PMs, but like designers do have like deep intuition and really excellent product judgment. And then like, where does that good judgment come from? It's very, very difficult to build really good product judgment without having spoken to like many, many customers over many years. In your domain, if a PM sits in 10 quantitative hour long interviews versus like asking, you know, some software to like summarize the transcripts, they're just night and day, different things. Just don't think you can build great judgment from getting AI to summarize all the issues all the time.