Phil RisherPhlash Consulting · No. 1 Digital Marketing Consulting Company For $1m-10m Home Service Businesses 🚀

2027 is shaping up to be the year of AI agents.

19 Oct 2026 · 1 min

Watch on YouTube

0:49

In this short YouTube monologue, Phil Risher warns that AI agents, exemplified by Google’s upcoming Spark agent, will soon be able to find, research, and schedule services on behalf of users. He argues that businesses without online scheduling that is linked to their CRM will be unable to serve these agents effectively, leaving them unprepared for 2027. Risher outlines two concrete steps: (1) implement an online scheduling system that can handle virtual or on‑site estimates, and (2) integrate that scheduling system with the company’s CRM so availability is accurate. He recommends Jobber as a simple solution that provides both online scheduling and CRM integration, and notes he will link to it in his story.

Chapters

Agents are coming in 2027. Google already told us that they're rolling out an agent called Spark that can do things on the searcher's behalf. They can find, research, and ultimately schedule service for people. Now, if you do not have online scheduling set up for your business, do you think the agent is going to be able to schedule service for these people? No. If you do not have online scheduling that's connected to your CRM, do you think that the online scheduling is going to be accurate? No. This is why if you do not have online scheduling set up, you are not agent ready. You're not ready for 2027. So here's what you should do. Number 1, set up online scheduling so that way people can schedule appointments, even if it's just a virtual estimate. Number 2, have online scheduling connect to your CRM so that way it knows when you're available or not. Jobber makes this super simple. They have online scheduling, it connects to your CRM. You can do virtual estimates, you can do on-site estimates, you can actually do jobs. If you do not have online scheduling or a CRM that works hand in hand, you should try Jobber. I'll put the link directly in my story.