Short YouTube clip (Phil Risher) warning that about 41% of web form submissions receive no follow-up. The speaker shares a personal anecdote about a missed follow-up and emphasizes using multiple outreach channels (call, text, email, voicemail) to avoid losing leads and revenue.
There was a stat that 41% of web forms actually don't get followed up on. That means people fill out a form on your website and you never follow up. This actually happened to me last week. I filled out a form for someone to do something in my house, and they still haven't even called me. If you're not following up with your leads, you're literally losing thousands of hundreds of thousands of dollars. That's going to be a call, a text, an email, a voicemail. All those four channels are different ways that you can follow up. Some people are texting people, some people are email people, some people are phone call people. If you don't use that channel, you're probably missing out on the opportunity.
