DONT GET SCARED BY OBJECTIONS #hvac #electrician #lawncare #plumbing #carpetcleaning #business
9 Apr 2024 · 0 min

0:15
Short coaching video (by Phil Risher) about handling customer objections in service businesses. Emphasizes that inexperienced sellers speed up and debate objections when nervous, whereas top performers slow down, maintain steady heart rate and conversation speed, and respond by asking the prospect a clarifying question (e.g., “What makes you think that?”).










