How to respond to a 1 star review #localbusinessgrowth #localbuisness

17 Jan 2024 · 0 min
0:15

Phil Risher shows two ways to handle a one-star review. If the person is a real customer, respond with compassion and offer a way to fix it. If they're not in your records, reply publicly saying you can't find them while apologizing for their experience.

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