#shorts The Best Time To Send Emails To Past Customers #lawncare #hvac #plumbing

The typical time that you want to send to homeowners is Tuesdays and Thursdays at 10am is the best open rates for us. That's when we do it. That's our standard procedure. We get approval on Monday, we schedule it Tuesday, 10am and what we found is that gets the best open rates the most engagement, for sure. To your point, Saturdays, if someone want to get an email at 7am or 8am, maybe that's when they're at home. That's what people think. The problem is that is your CSR there to answer the phone when they call you? Are they going to be responding to them on the web form until Monday morning? So that's why it's so important to send it when someone's going to be there to actually interact with them when they actually do take action.