Short YouTube transcript describing an AI-driven post-service engagement system: automated SMS and emails sent after a technician visit, technician tools to solicit referrals in-person and electronically, personalized referral links for sharing, three-way texting to track attribution, and AI workflows that convert responses into leads and push them into the system.
What we do at a very, very high level, stay front of mind. We've got AI and automation to send post service, sms, post service emails. We've got tools for the technicians in the home to generate those referrals. So right after the job, that customer is getting two or three touch points in person, electronically. And then, you know, following up, we've got AI workflows staying front of mind, keeping that awareness, providing them all with one a personalized referral link, a way to share that on social media, a way to respond to set up a three way text that starts to track the attribution. It can also just respond back. Our system will take that as a lead and push it as well. So regardless of how they're sett that referral, the attribution is kicking off.
