Amber HollingsworthRecovery Conversation Simulator, Amber's Recovery Practice Lab · Interactive learning tool trained on Amber methodoloy

Watch out for this common mistake

19 Jul 2024 · 0 min

Watch on YouTube

0:18

Short YouTube excerpt (Amber Hollingsworth) advising that when someone is upset, common comforting phrases like 'everything is going to be okay' or 'tomorrow will feel better' can feel invalidating. She advises trying to understand the person's feelings before attempting to change or soothe them.

Someone's really upset about something, and we say everything is going to be okay, or, you know, tomorrow is going to feel better. We say some of those things that we think is comforting, but it's really not. It's really invalidating. And it's okay to comfort someone, but first we need to try to understand them before we try to change the way that they're feeling or the way that they're reacting to something.