Amber Hollingsworth explains why people with addiction shut down when confronted: denial is a psychological defense that protects them but slows progress toward change. Understanding these defenses and choosing your words carefully are the first steps to getting through.
Chapters
Even the mention of certain words will either cause a blowup, cause a shutdown immediately. And so it's like they just refuse to talk about the topics. But there is a way to get through to people without even bringing up those sensitive words, right? And those of you who've had tons of arguments over it, you probably know exactly what those words are. If they even think that you're thinking them, you're going to hit the wall of defensiveness, right? And it's not fun when that happens. So there are ways around these. You just have to know what they are. And the first step is just understanding what you're dealing with, which is a psychological defense mechanism of denial, right? So it's protecting them. It's like you're throwing stones at them. Then I only want to make them protect themselves more and not less. And even once they start moving into realizing it's a problem, into that category number 2, they're so busy protecting themselves that It's slowing down their stages of change process.