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In this segment, the speaker reflects on the 2021‑2022 period dubbed the "Great Resignation," when unprecedented numbers of employees left their jobs. While many observers blamed Millennials or Gen Z for the exodus, the speaker argues the true catalyst was the rapid shift to virtual work, which stripped away workplace culture, community, and interpersonal chemistry. He asserts that modern leaders who wish to retain talent must deliberately design and nurture a virtual culture, and that this challenge is solvable.

Chapters

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