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In this segment, the speaker reflects on the 2021‑2022 period dubbed the "year of the great resignation," when unprecedented numbers of employees left their jobs. While popular narratives blamed Millennials or Gen Z, the speaker argues the true driver was the massive shift to virtual work that stripped away culture, community, and interpersonal chemistry. The core message is a call to leaders: to retain talent at high levels, they must intentionally create and nurture a virtual culture, and the speaker affirms that this is achievable.

Chapters

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