A founder explains his hiring strategy: recruit A-players, build systems so B-players perform at A-level, accept high costs and turnover. He doubled the sales team for a new product launch this quarter, betting that strong culture keeps top talent despite the difficulty of retaining them.
I'm gonna hire A-players because that's what all great teams have. I'm gonna build systems so strong that B-players can create A-player results. I mean, sure, it's expensive, but that's the cost of greatness. Our clients give us great reviews and we still have strong margins. People quit and start their own thing sometimes. That's normal. People love staying on our team because our systems set them up for success. We need to make sure we have the right people in the right place before we can make a big move. I just duplicated our sales team because we need to launch a new product this quarter. It is so hard to keep A-players happy, but we do our best. After hearing how great it is to work here, A-players are always knocking on my door.
