Recruiters often blame their ATS for problems they actually created themselves. The real culprit: custom workarounds, skipped training, and ignored onboarding. Using your ATS's customer-success team and support resources can fix most issues.
In all of those different hats that you wore, was there something that recruiters very often blame their ATS for that's actually a recruiter problem? They kind of sweep it under the— like, well, that's the— but it's really not.
This is a big question, and I'm going to answer it as direct as possible without going into too much detail. It's a workflow issue all, all the time. You know, the, the, the platform set up where you can do things and do things smoothly, but You've created your own little system inside the system, and it could have been done smoother if you listened to your training and were part of the sessions when you were doing onboarding, but you decided to do things this way and it's slowing you down, you know? And that becomes a repetitive theme I see over and over again. There are smoother ways to do things. Use your customer success team, talk to your ATS, figure out all your issues and talk to them. They will show you how to use things better.
Scaling Talent at Hypergrowth: Leadership, AI, and Hiring Excellence with Cindy Nicola
