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1 Habit to Improve Your Communication

Name: 1 Habit to Improve Your Communication
Uploaded: 2025-03-25T19:00:06+00:00
Duration: 35 s
Channel: Shanli Liu, CPA, CTP
Description: In this brief instructional video, speaker Shanli Liu, CPA, CTP, presents a single, actionable habit to enhance communication: the "looping for…

25 Mar 2025 · 1 min

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In this brief instructional video, speaker Shanli Liu, CPA, CTP, presents a single, actionable habit to enhance communication: the "looping for understanding" technique. The habit consists of three steps: (1) ask a deep, thoughtful question; (2) after the other person answers, restate their response in your own words to demonstrate you are processing the information; and (3) ask the speaker to confirm whether your paraphrase is accurate. By consistently applying this loop, the speaker argues you not only show you are listening but also actively ensure mutual understanding, thereby improving overall communication effectiveness.

Chapters

What would you say to the person listening right now is one habit that they can work towards in their life right now to simply improve their communication? Proving that you are listening. There's a technique for it known as looping for understanding. Part 1 is to ask a question, preferably a deep question. Step 2 is when the person has answered that question, try and repeat back in your own words what you heard them say. I'm going to prove to you that not only am I paying attention, I'm actually processing what you're thinking. Step 3 is the one I always forget, and this is where the habit comes in. Once I repeat back what I heard you say, ask if I got it right.