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In this short, Shanli Liu, CPA, CTP offers three practical interpersonal tips for strengthening friendships. First, she advises swapping the word “but” for “and” after a compliment, so the positive sentiment isn’t undermined. Second, she cautions against rushing to give advice; instead, listen and provide reassurance unless the friend explicitly asks for guidance. Third, she recommends not hijacking the conversation with your own story—acknowledge the friend’s experience and follow up with a simple question to show interest. The overall message is that mindful language, attentive listening, and respectful engagement make you a better friend.

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