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In this concise video, Shanli Liu, CPA, CTP, shares three practical communication habits to improve friendships. First, she advises removing the word "but" after a compliment and replacing it with "and" to preserve the positive sentiment and add constructive feedback. Second, she recommends not rushing to give advice; instead, listen and provide emotional reassurance unless advice is explicitly requested. Third, she suggests not hijacking the conversation with your own story—acknowledge the speaker’s experience by asking a follow‑up question before sharing your own. The overall message is to be more supportive, attentive, and respectful in friend interactions.

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