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In this instructional segment, Shanli Liu explains how to embed a tone guide directly into a script using simple formatting cues—underline, italics, bold, and all caps—within a word processor like Google Docs. Each visual style conveys a specific delivery instruction for the reader/closer: underline signals a slower pace, all caps indicates emphasis, italics creates a pause or space, and bold can denote importance. By consistently applying these four cues, the script provides clear, visual guidance that helps closers read the material with the intended rhythm and emphasis, improving delivery consistency without needing separate notes.

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