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In this short segment, Shanli Liu, CPA, CTP explains a practical technique for obtaining candid, deep feedback from others. She advises asking the specific question, “What’s something you’re afraid to tell me because it will hurt my feelings?” rather than a generic request for feedback. This framing encourages the respondent to consider honest, potentially uncomfortable observations they might otherwise withhold. Liu notes that such a question prompts deeper reflection, leading to more substantive feedback that can be further explored through follow‑up questions.

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