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Call Your Leads In 60s

Name: Call Your Leads In 60s
Uploaded: 2025-08-21T20:00:35+00:00
Duration: 35 s
Channel: Shanli Liu, CPA, CTP
Description: In this brief YouTube excerpt, speaker Shanli Liu, CPA, CTP, emphasizes the critical importance of contacting new leads within 60 seconds of their…

21 Aug 2025 · 1 min

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0:35

In this brief YouTube excerpt, speaker Shanli Liu, CPA, CTP, emphasizes the critical importance of contacting new leads within 60 seconds of their expression of interest. She cites a 391% increase in the likelihood of closing a prospect when contacted within this window, and warns that waiting longer than five minutes reduces the close probability by 80%, dropping a potential 80% close rate to just 20%. The core recommendation is to implement processes that ensure a rapid response—ideally within one minute—to dramatically boost conversion rates.

Chapters

You could 4x your business tomorrow if you can contact a lead within 60 seconds of them showing interest or opting in or giving you their contact information. You have a 391% increase in the likelihood that you can close the prospect. If you do greater than 5 minutes, the likelihood that you close them drops by 80%, which means 4 out of 5 times you would have closed now goes to 20% close rate. If you did nothing else, but simply put the processes in place so that you can contact leads within 60 seconds.