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In this monologue, the speaker recounts how, early in their career, they treated all employees as friends, sharing emotions openly and blurring professional boundaries. This lack of separation led to challenges when corrective feedback or direction was needed, as the personal relationship made it uncomfortable to address performance issues. The speaker now advocates that friendships with employees are possible, but only when a clear line is maintained. They describe a practical method: consciously switching ‘hats’—starting a conversation in a ‘friend hat’ for informal interaction, then shifting to a ‘boss hat’ when discussing work expectations or needed changes. The core message is that maintaining distinct personal and professional roles is essential for effective leadership.

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