Shanli Liu, a CPA, explains why demanding an apology backfires. Instead, ask a neutral question like "Can we talk about what happened?" to give the other person space to apologize genuinely. A forced apology feels hollow.
All I want is an apology. Demanding an apology is a lose-lose situation because you had to ask, so it's not going to feel genuine, and it's not going to be genuine because the only reason you're getting it is because you asked. Instead, start with, can we talk about what happened? Then provide the opportunity for an apology. Now, the other person may not offer one, and that's for a different video, but you have to at least provide the chance because demanding an apology is transactional. It's a this for that. And if you make the other person apologize and they do, they're going to feel better, but you You're gonna feel just the same. Instead, create the opportunity for a genuine apology. You're never gonna be satisfied with one that you sold yourself. So try that and follow me.
