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In this concise monologue, Shanli Liu, CPA, CTP, warns founders that they often launch new ventures to address secondary problems rather than the most critical, high‑return challenge facing their existing business. She explains that avoiding the biggest, uncertain problem leads to incremental gains and a safe but limited business, while embracing the “big hairy” problem—despite its unknown timeline and outcome—is the source of outsized returns. The speaker emphasizes the need for founders to accept uncertainty, have faith in their ability to learn, and pursue the high‑risk, high‑reward path to achieve significant growth.

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