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In this monologue, Shanli Liu explains an "anti‑guarantee" sales approach. She argues that guarantees are only appropriate when the seller can control the outcome. Since she can only provide guidance—such as a diet plan or workout routine—and cannot perform the customer's actions, she chooses not to offer guarantees. She positions this stance as a filter: people who need guarantees are not the right fit, while serious, self‑driven customers are. The core message is that the degree of control a seller has over results determines whether a guarantee is feasible.

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