How to Answer a Question with Confidence

In this brief instructional video, speaker Shanli Liu, CPA, CTP, shares three concrete language tweaks to help listeners answer questions more confidently, especially in interviews or professional settings. The first tip is to replace tentative phrasing like "I believe" with the assertive "I'm confident," which projects certainty and reinforces a confident image. The second tip advises dropping the uncertain tag question "Does that make sense?" and instead inviting feedback with phrases such as "What are your thoughts?" or "I'd love your input," which signals openness without undermining authority. The third tip recommends ending statements with a full stop rather than trailing with "so..." or an ellipsis, ensuring statements are complete and decisive. Together, these simple adjustments aim to improve perceived confidence and clarity when responding to questions.










