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In this concise instructional video, speaker Shanli Liu, CPA, CTP, presents three actionable strategies to prevent or resolve awkward silence in conversations. The first tip is to use the phrase “I imagine” to fill gaps and keep dialogue flowing, offering example sentences. The second tip encourages favoring stories over brief statements by asking open-ended, story‑eliciting questions about a person’s background and experiences. The third tip advises a graceful exit when silence persists, suggesting a polite closing line to end the interaction. The overall message is to employ simple language tools to maintain conversational momentum and exit smoothly when needed.

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