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How to Clear Up a Misunderstanding #shorts

Name: How to Clear Up a Misunderstanding #shorts
Uploaded: 2024-05-12T19:00:08+00:00
Duration: 56 s
Channel: Shanli Liu, CPA, CTP
Description: In this concise instructional video, Shanli Liu, CPA, CTP, presents a practical method for resolving interpersonal misunderstandings. She explains that…

12 May 2024 · 1 min

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In this concise instructional video, Shanli Liu, CPA, CTP, presents a practical method for resolving interpersonal misunderstandings. She explains that simply saying "that's not what I meant" can dismiss the other person's feelings, so instead she recommends a two‑sentence approach: first, acknowledge the other person's perception by stating, "The last thing I want to do is make you think…" followed by the misinterpretation; second, directly state the intended meaning in a single, clear sentence. An example is given—"The last thing I'd want to do is make you think I'm being overly critical of your work. I think the report looks fantastic." She emphasizes delivering only these two sentences, then pausing for a response, and invites viewers to follow for more communication tips.

Chapters

How to clear up a misunderstanding. So most of the time in a misunderstanding, the first thing we want to say is, "That's not what I meant." But when you say that, you're actually dismissing the other person because you're only focusing on what you said, not how you made them feel. So we fix that misunderstanding by contrasting how we made them feel based upon what they said with what we meant to say, our goal in the first place. And we do that with two sentences back to back. For sentence number one, try something like, "The last thing that I want to do is make you think—" and then insert their misinterpretation. For sentence number 2, we're gonna get straight to the point. No, "Well, what I meant to say was," or, "What I was trying to say was." None of that. You're just gonna get straight to the conclusion, one sentence. So it sounds something like this. "The last thing that I'd wanna do is make you think that I was trying to be overly critical of your work. I think the report looks fantastic." Then full stop. Don't say another thing. Wait for them to respond. And that's how you clear up a misunderstanding. So try that and follow me for more tips.