How to Express Your Feelings #shorts
In this short instructional video, Shanli Liu, CPA, CTP, shares a simple, repeatable phrase to help viewers express their emotions during difficult conversations. She explains that starting a response with “When I hear you say that…” serves two purposes: it acknowledges the other person’s statement (showing you’ve heard them) and creates a mental “runway” that lets you transition into sharing your own feelings. By framing a feeling as a reaction to the other’s words—e.g., “When I hear you say that, it makes me feel like you don’t trust me”—the speaker turns a potentially defensive exchange into a clearer, more empathetic dialogue. The video encourages viewers to try the phrase in their next conversation to improve connection and emotional expression.
