0:57

In this concise coaching video, Shanli Liu, CPA, CTP categorizes three common types of excuses people use to avoid responsibility: the hopeless excuse, the helpless excuse, and the blameless excuse. For each, she provides a brief example of the excuse phrasing and a recommended response that de‑escalates tension, reframes the speaker’s mindset, and redirects accountability. The hopeless excuse is met with a calm acknowledgment and a commitment to stay present; the helpless excuse is answered by recognizing past constraints while encouraging present agency; the blameless excuse is countered by pointing out the speaker’s own hurtful language and shifting responsibility back to them. The video ends with a call to try these techniques and follow the creator.

Chapters

More from Shanli

youtube.com

You Have To Learn To Say "No"

7mo ago
youtube.com

How to Get Better Employees

7mo ago
youtube.com

Gross Profit VS Net Profit

7mo ago
youtube.com

Don't Make This Mistake When Starting A Business

7mo ago
youtube.com

"I Just Wanna Make Money"

7mo ago
youtube.com

How to Know If You're Hiring Dumb People

7mo ago
youtube.com

Anyone Can Win

7mo ago
youtube.com

It's Okay To Have Bad Days

7mo ago
youtube.com

You don't need more friends, you need BETTER ones

7mo ago
youtube.com

The 3 Rules for Strong Adult Friendships

7mo ago
youtube.com

There Are Only 3 Content Buckets

7mo ago
See all content