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How to Handle Deflection #shorts

Name: How to Handle Deflection #shorts
Uploaded: 2024-05-15T19:00:25+00:00
Duration: 48 s
Channel: Shanli Liu, CPA, CTP
Description: In this short video, Shanli Liu explains deflection as a common defensive behavior where people avoid negative messages by shifting focus elsewhere. She…

15 May 2024 · 1 min

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In this short video, Shanli Liu explains deflection as a common defensive behavior where people avoid negative messages by shifting focus elsewhere. She outlines a three‑step approach to keep a conversation or cross‑examination on track when someone deflects: (1) repeat your original point, (2) if they deflect again, repeat the point more slowly, and (3) if needed, offer a brief break and state that the discussion will resume on the same topic. The goal is to prevent the interlocutor from steering away from the issue and to maintain focus on the original line of questioning.

Chapters

How to argue with somebody who deflects. Deflection is a defense mechanism, and we've done it ever since we were kids. Anytime we feel a negative message coming our way, we look to reassign it anywhere else but ourselves. Now, we do it for all kinds of reasons. Most of the time we don't even know that we're doing it, but when somebody does, here's how to handle it. Once you've made your point and they deflect, just repeat what you said back again. And if they deflect again, then you just repeat your point back even slower. See, in cross-examination, we call this objection non-responsive. You need to make it clear that where they're trying to take you, you're not going. So you have to stay exactly on your point. Stay on your line. My favorite thing to do is to say, "Hey, if you need some time, if you need to take a break and think about it, you can, but when we get back, this is what we're going to talk about." So try that and follow me for more tips.