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In this short instructional video, Shanli Liu, CPA, CTP, offers practical advice for dealing with interruptions during conversations. She first acknowledges that not all interruptions are negative, noting cultural and personal factors. She then presents three actionable strategies: (1) preemptively ask listeners not to interrupt, using a polite request similar to a graduation applause cue; (2) continue speaking without pausing, which can make interrupters realize they have spoken over you; and (3) if interruptions persist, lower your voice and address the interrupter by name, expressing that you cannot hear them while they interrupt and asking for a chance to finish. The tone is conversational and instructional, aiming to empower listeners to manage conversational flow.

Chapters

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