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In this short spoken segment, the speaker advises a communication technique for dealing with negative or passive‑aggressive remarks. The core principle is to ignore the hostile tone and instead seek the factual content of the statement. The method suggested is to ask the speaker to repeat what they said. By forcing a repetition, the person cannot simply repackage the same passive‑aggressive phrasing; they must restate the idea more directly. If the repeated version still sounds negative, the listener can again request clarification, gradually stripping away the tone to uncover the underlying truth. This approach helps prevent reactive emotional responses and promotes clearer, more constructive dialogue.

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