18:45

In this solo podcast episode, the host (Shanli Liu, CPA, CTP) shares practical communication coaching for managing nervousness before important conversations. After a brief personal intro and a request for listeners to subscribe, rate, and consider the sponsor Cozy Earth, the episode presents three concrete techniques. The first technique is to label one’s emotions aloud using a phrase like “I can tell I’m feeling ___,” which externalizes the feeling, gives the speaker control, and invites reciprocal sharing. The second technique reframes the common disclaimer “I don’t want you to take this the wrong way, but…” into “You’re probably going to take this the wrong way,” leveraging the listener’s natural tendency to contradict the statement, thereby reducing defensiveness. The third technique emphasizes breath control and explicitly stating the speaker’s motive (“I’m telling you this because…”) to lower tension and convey care. Throughout, the host illustrates each method with anecdotes (e.g., a nervous attorney, a parent‑child interaction) and stresses that vulnerability and honest emotional expression foster better, more open conversations. The episode concludes with a recap of the three steps and a call to follow the host’s membership, newsletter, and social channels.

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