How to improve your conversational presence
In this short instructional video, speaker Shanli Liu, CPA, CTP, outlines three concrete strategies to enhance conversational presence so listeners engage and respect you. First, she recommends using a "roadmap"—clearly stating the structure or desired outcome of the conversation before speaking, such as announcing two points or the decision you aim to reach. Second, she advises against presenting opinions as facts; instead, frame them as personal contributions using qualifiers like “in my experience” or “from my perspective,” which signals openness to others’ views. Third, she emphasizes genuine warmth—using sincere smiles, addressing people by name, and offering authentic compliments—demonstrating that you don’t need to raise your voice to be heard. The video concludes with a call to try these tips and follow the speaker.
