How to Not Get Defensive #shorts
10 Mar 2024 · 1 min

0:38
In this short instructional video, speaker Shanli Liu, CPA, CTP, explains a practical method to avoid becoming defensive during arguments. She emphasizes that another person's words are not the listener's responsibility and likens the interaction to a non-competitive exchange. The core technique involves visualizing the speaker's words as if spoken into an empty room and inserting an 8‑10 second pause before responding. This pause forces the other person to reconsider their statement, removes the impulse to retaliate, and allows the listener to regain control of the conversation. The video concludes with a call to try the method.










