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How to prepare for the conversation you're avoiding

Name: How to prepare for the conversation you're avoiding
Uploaded: 2025-12-23T15:38:49+00:00
Duration: 40 s
Channel: Shanli Liu, CPA, CTP
Description: In this concise instructional video, speaker Shanli Liu, CPA, CTP, outlines a three‑step framework for preparing for a conversation you’ve been avoiding…

23 Dec 2025 · 1 min

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0:40

In this concise instructional video, speaker Shanli Liu, CPA, CTP, outlines a three‑step framework for preparing for a conversation you’ve been avoiding. First, define a controllable goal—focus on outcomes you can influence rather than trying to control the other person’s reaction. Second, become aware of your physiological responses; manage breathing and body tension so you stay calm and can deliver your message effectively. Third, rehearse a clear opening line that states the importance of the topic and acknowledges your fear, creating a structured entry into the dialogue. The speaker emphasizes that without body control and a practiced opening, any technique or script will likely fail.

Chapters

How do we prepare for that difficult conversation? Number 1, know your goal. The goal has to be something that you can control. You can't control if they're going to apologize or say that you're right. Number 2, know your responses, your body, what's happening. That way you're not going to get caught off guard in the moment. If you don't have your body controlled, good luck. If you're not breathing, it doesn't matter what kind of technique I could teach you, what words I could give you, none of it's going to work because it's going to come out in a way that you don't want. And number 3, rehearse your opening line. I need to share something important with you, and I'm, I'm afraid that if I do, this is going to happen. You hear how all of a sudden you've got that out in the open? There's always— you can try that and follow me.