How to Respond with Confidence #shorts

In this concise instructional YouTube short, Shanli Liu, CPA, CTP, presents three practical strategies for speaking with confidence. First, she advises eliminating filler words (e.g., "um") and using a brief breath or pause as the opening of a sentence, emphasizing that silence can be more powerful than unnecessary verbal clutter. Second, she recommends adopting a neutral, assured tone—illustrated by the example of asking for the salt—as a way to remove uncertainty from one’s voice, even when delivering statements like "I can get it to you by Monday." Third, she suggests swapping tentative phrases for more confident language, such as replacing "Does that make sense?" with "What are your thoughts?" and "I think so" with "I believe so" or "I'm fairly certain," while reframing uncertainty statements like "I'm not sure" to "I haven't run across that yet." The video concludes by urging viewers to apply these tips to respond more confidently.










