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In this concise instructional video, speaker Shanli Liu, CPA, CTP, outlines three actionable strategies for communicating more directly and assertively. First, she advises removing "LOL" from the end of sentences, explaining that it softens statements and undermines assertiveness. Second, she encourages viewers to reframe any anxiety about being direct by recognizing that most people, including themselves, prefer directness because it is honest and kind. Third, she recommends avoiding unnecessary justifications when they are not requested, emphasizing that saying less enhances perceived directness. The overall message is to adopt these habits to improve clarity and confidence in interpersonal communication.

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