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In this short instructional video, Shanli Liu, CPA, CTP, offers three concise strategies to help viewers communicate more directly. First, she advises removing "LOL" from the end of sentences, explaining that it softens statements and undermines assertiveness. Second, she reassures anxious speakers that most people, including themselves, prefer directness because it is honest and kind. Third, she cautions against offering explanations that weren’t requested, emphasizing that brevity enhances perceived directness. The overall tone is coaching‑style, encouraging viewers to adopt these habits and follow her for more advice.

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