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In this brief monologue, Shanli Liu, CPA, CTP argues that the primary reason businesses become stagnant or fail is not large‑scale strategic errors but a series of everyday micro‑decisions driven by emotional constraints. She illustrates this with the common scenario of retaining an underperforming employee because the leader feels uncomfortable firing them, fearing it reflects poorly on themselves. This reluctance leads to missed opportunities for growth and profitability. Liu emphasizes that these small, daily choices—especially around hiring and firing—accumulate to prevent business expansion, making micro‑decisions the true culprits behind many failures.

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