0:35

In this brief monologue, the speaker advises that when someone says something hurtful, the instinct to retaliate with a mean comment is counterproductive. Instead, they suggest reframing the objective of the interaction: aim to decrease the likelihood of future hurtful remarks rather than simply venting anger. By redefining the goal, one can consider alternative responses that address the underlying problem and ultimately achieve the desired outcome without escalating conflict.

Chapters

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