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In this German-language segment, the speaker advises how to respond to someone who is grieving. The core message is to validate the bereaved person's pain rather than offering well‑intentioned but harmful platitudes such as “at least they’re better off.” Positive statements can pressure the grieving person to adopt a forced optimism, which often provokes anger and hinders the natural grieving process. Instead, the speaker recommends apologizing for the person's loss, expressing sincere empathy, and imagining how the experience feels for them. The speaker stresses that one should not fight the grief, try to lift the mood, or rush the healing timeline; instead, give the person space and time to process their emotions.

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