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In this self‑help segment, Shanli Liu, CPA, CTP, explains how to manage conflict by shifting from emotional absorption to detached observation. She advises listeners to treat a conversation like watching a movie: notice the words without immediately reacting, consider the speaker’s intent, and view oneself as the director of the scene. This mental reframing creates space for bodily regulation, reduces anxiety, and enables a calmer, more purposeful response rather than being swept up in the other person’s emotions.

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