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In this short instructional video, the speaker outlines a three‑step framework for confronting someone effectively and constructively. Step 1, “stay on point,” advises avoiding defensive diversions by focusing on the pattern of behavior rather than past incidents. Step 2, “be specific,” stresses the importance of clearly identifying the exact behavior and the desired change, distinguishing confrontation from mere complaining. Step 3, “don’t assume intent,” recommends describing the impact on you without attributing motive, then listening to the other person. The speaker provides concrete phrasing examples for each step, emphasizing a calm, fact‑based approach that encourages dialogue rather than escalation.

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