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Top 3 Argument Responses

Name: Top 3 Argument Responses
Uploaded: 2024-10-31T13:00:01+00:00
Duration: 50 s
Channel: Shanli Liu, CPA, CTP
Description: In this brief instructional segment, trial attorney Jefferson Fisher shares three specific response phrases designed to keep conversational partners from…

31 Oct 2024 · 1 min

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In this brief instructional segment, trial attorney Jefferson Fisher shares three specific response phrases designed to keep conversational partners from becoming defensive during an argument. He advises starting a reply with a broad “I agree” statement to acknowledge the discussion, then using “I’ve learned” to convey that the other person’s perspective has taught you something valuable, and finally saying “that’s helpful to know” to validate their contribution. Fisher explains how each phrase lowers the interlocutor’s guard, fosters a sense of being heard, and makes them more receptive to further dialogue.

Chapters

These 3 responses will keep somebody from getting defensive. My name is Jefferson Fisher. I'm a trial attorney, and I teach people how to argue and communicate. When it's your turn to respond in an argument, you can actually keep somebody from getting defensive. If you want, start with what you agree with. Now, you don't actually even have to agree with what they said. You can go macro and just agree that the two of you are talking. For example, you can say, "I agree that this subject is worth discussing," or, "I agree that we should talk about this." As long as you just use the words "I agree," you automatically bring down their wall. Number 2, tell them what you've learned. It can be as easy as, "After listening, I've learned that this topic is really important to you. As long as they hear the phrase, I have learned, it makes them feel like they're educating, like they're understood, and now they're less defensive. Or number 3, you can try using the phrase, that's helpful to know. If you tell them that they've been helpful, it makes them feel like they're invested in their own mutual understanding, and then they're going to be more receptive to what you have to say. So try that and follow me.