0:26

In this brief advice segment, the speaker defines workplace overwhelm as the combination of high demand and uncertainty. To alleviate it, she proposes two complementary approaches: (1) create predictability by making decisions, delegating, and increasing certainty about future outcomes; and (2) lessen demand by enlisting help, distributing tasks, and prioritizing a limited set of focus items. She offers concrete reflective questions for each approach, suggesting that applying one or both strategies can eliminate the feeling of overwhelm.

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